Thank you for shopping with us! Please read our payment policy carefully to ensure you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please feel free to contact our customer service team. You can easily get in touch with us via the Contact page; we are delighted to help.
We currently accept the following payment methods:
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.
We process payments immediately at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Our website processes all payments in USD.
If your payment is declined or fails:
For information about refunds, cancellations, or disputes, please refer to our Return and Refund Policy.
If you have any further questions, please contact our customer service at
Address: 5327 Saint Bernard Ave, New Orleans, LA 70122, United States
Phone: +1 (504) 296-9208
Email: PromiseStoneJewels@gmail.com
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Time Zone: (GMT-06:00) Central Standard Time (Chicago)
Response Time: We respond within one business day
